PDA

View Full Version : Can't log in to Ancestry



firemonkey
05-31-2018, 10:47 PM
Internal error message. Others are getting it too.

timberwolf
05-31-2018, 11:02 PM
Internal error message. Others are getting it too.

Same here.

Molfish
06-01-2018, 12:22 AM
Internal error message. Others are getting it too.
I can log on just fine. Try switching your computer on and off 3 times, count to 100 and do a twirl.

Clarke
06-01-2018, 01:16 AM
I can log onto my wife's and view her DNA result, I can also log onto mine but it won't show me the DNA result.

timberwolf
06-01-2018, 01:27 AM
I can log onto my wife's and view her DNA result, I can also log onto mine but it won't show me the DNA result.

Did she get the beta version last week?

Clarke
06-01-2018, 01:33 AM
Did she get the beta version last week?

No she didn't, but I did

timberwolf
06-01-2018, 01:46 AM
No she didn't, but I did

Can you log in now and view your result?

Saetro
06-01-2018, 01:49 AM
Fine for me to log in just a moment ago.

Despite the ethnicity update, still the same old drivel about 18% Scandinavian which I don't have.
Still no differentiation of East Asian and so on.
They don't even seem to know how many regions they have.
They tell me 266 regions one place and 350+ at another.

And still my Cornish are shown as coming from SE England - London actually.
And my Germans magically pop up in Australia.
Just why did I bother to check this, again?

timberwolf
06-01-2018, 01:53 AM
Fine for me to log in just a moment ago.

Despite the ethnicity update, still the same old drivel about 18% Scandinavian which I don't have.
Still no differentiation of East Asian and so on.
They don't even seem to know how many regions they have.
They tell me 266 regions one place and 350+ at another.

You have an ancestry update?

Saetro
06-01-2018, 01:58 AM
You have an ancestry update?

Same as for the past 6 weeks.
Just the ethnicity, but they have not sent a notification about it yet.
My weekly notification usually turns up on Monday.

And their notification of someone new is about as accurate and as useful as a FB update notification for me.
Let's see what they tell me on Monday.

Clarke
06-01-2018, 02:14 AM
Can you log in now and view your result?
will let me log on, but does not allow me to view DNA result

firemonkey
06-01-2018, 06:53 AM
Can log in now , obviously it was a temporary glitch. Someone at Ancestry spilt their coffee ;)

Clarke
06-01-2018, 08:58 AM
Yep, I'm back in now too,no changes :\