PDA

View Full Version : Anyone else having trouble reaching FTDNA Projects online?



BrettMaximus
03-14-2014, 08:59 AM
Anyone else having trouble reaching FTDNA Projects online? Such as http://www.familytreedna.com/public/R1b-U152/

Thanks

lgmayka
03-14-2014, 09:35 AM
Same here. "Redirect loop," says Chrome.

Sven Vermaete
03-14-2014, 09:41 AM
I also cant acces it today. probably a problem at ftdna

leonardo
03-14-2014, 10:40 AM
I also cant acces it today. probably a problem at ftdna

Yes. I noticed it last night. I thought perhaps it was my operating system or laptop, but the problem persisted when I attempted to access it on my other computer and using IE. If others are having issues, it must be the website.

Solothurn
03-14-2014, 11:43 AM
Same here!

Hope it is caused by the new SNP overload from the U152 BigY results :)




Anyone else having trouble reaching FTDNA Projects online? Such as http://www.familytreedna.com/public/R1b-U152/

Thanks

Kwheaton
03-14-2014, 01:50 PM
Oh yes. It was supposed to be that they were revamping the ordering pages and rolling out the new Learning center but as far as i can tell everything else has gone to H---. I cannot access any results on the public pages--- but at least today you get a landing page. Yesterday you got no where. They are aware and working on it but what a pain. Shows the need for some paper or electronic copies of results. My blurb just came out in the New England Genealogical and Biographical Register and no one can access the link. >:(

haleaton
03-14-2014, 02:56 PM
Had similar problem last night, but just checked and FTDNA was fine and working, accessed U152 Project. Didn't check everything but same old FTDNA Haplogroup tree from five years ago and no changes to my Big Y Status of March 28.

Solothurn
03-14-2014, 06:59 PM
My bookmarks for it just looped back, but it worked from my FTDNA homepage (projects)!

https://www.familytreedna.com/public/R1b-U152/default.aspx?section=yresults

razyn
03-15-2014, 12:26 AM
I think if one's old bookmarks didn't include the s at the end of https, those links default to the FTDNA home page now. And as far as I can see, you can't get to a haplogroup project from there -- nor from one's own "FTDNA home" page, by clicking the groups one has joined. (Maybe that is a function of what browser one uses.) The format that worked earlier today, anyhow, is something like this: https://www.familytreedna.com/public/R1b-DF27/default.aspx?

Presumably you just substitute their name for your project of choice (assuming that isn't R1b-DF27), in the area after public/ and before /default.aspx?

I only figured that part out by signing in as an administrator, then looking at the project's Y-DNA results, etc. and copying whatever url was displayed.

BrettMaximus
03-15-2014, 09:16 AM
Hi All, I heard back from FTDNA and they said they were aware of the issue and were fixing it ;-) And as someone stated below earlier, it all looks to be fixed now :-)) https://www.familytreedna.com/public/R1b-U152/default.aspx?section=yresults

Kwheaton
03-15-2014, 07:40 PM
Not all fixed yet. I cannot access the colorized Y DNA results for my project from the GAP pages or from the public site that only gets you somewhere about half the time....So its is better but still a mess.

BrettMaximus
03-16-2014, 05:19 AM
Yes, I had problems after that too with loading the next page in or the next 500, or by filters.