View Full Version : How do I cancel an order on FamilyTreeDNA?

12-06-2015, 05:43 PM
I ordered a FTDNA Family Finder Kit yesterday and I have now changed my mind and realized I do not need one. Yesterday was Saturday and today is Sunday so I can't call them. I sent them a message via "contact us" by clicking on the "Change Order" and giving them my kit number/phone number/email and asking them in the "details box" "I want to cancel my order." I understand there may be a fee of handling that I have to pay. Thanks all!