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Thread: How long did it take for your Geno 2.0 kit to be marked as "Received"

  1. #1
    Silver Class Member
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    R-Z198 (DF27)
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    T2B-T152C

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    How long did it take for your Geno 2.0 kit to be marked as "Received"

    Hi, I sent in my Geno 2.0 Next Gen kit (note: not helix) in over three weeks ago. I'd like to know how long it took them to notify you that they have received your kit. I've sent several DNA kits in so far to other companies, and none have taken this long to notify me or my family members that they have received these kits at the lab. Do they just take longer to do this, or do you think I should phone them to try to get this problem sorted? Thank you very much
    Last edited by sktibo; 06-05-2017 at 09:58 PM.
    Flags represent known or paper trail ancestry from greatest to least:
    England, Scotland, Austro-Hungarian Empire, (Galicia Poland) French-Canadian, and Dutch American settlers.

  2. #2
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    T1a2b - SK1480
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    H12a

    Italy United States of America
    Message arrived after 10 days or so, but came throug helix.com

  3. The Following User Says Thank You to Salento For This Useful Post:

     sktibo (06-05-2017)

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