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Thread: Dante Labs (WGS)

  1. #1211
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    DNA Day sales on Dante Labs! -50% discount is provided.

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  3. #1212
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    We're still waiting for 30X WGS from the 2019 Black Friday Sale!
    What's up with that????
    Anyone else in the Dante pipeline from 2019?
    Thanks...
    390=21
    459a/b=9/9
    YCA II a/b=22/23
    557=15
    572=10
    RA1496 T+, RA1487 T+, DF23-, L1066-, L21+, M153-, M222-, M269+, M37-, M65-, P312+, P66-, SRY2627-, U106-, U152-, Z253-

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  5. #1213
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    Quote Originally Posted by slievenamon View Post
    We're still waiting for 30X WGS from the 2019 Black Friday Sale!
    What's up with that????
    Anyone else in the Dante pipeline from 2019?
    Thanks...
    How is that possible? I know a guy he bought his 30X WGS in 2020 and he already has his results delivered.

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  7. #1214
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    Quote Originally Posted by Adamm View Post
    How is that possible? I know a guy he bought his 30X WGS in 2020 and he already has his results delivered.
    He purchased the test back when Dante were partnered with BGI. A lot of tests (including mine) suffered very heavy delays during this partnership. Eventually, Dante Labs managed to raise enough money to create their own labs on-premises, and the amount of delays faced by customers who purchased tests from early September 2019 onwards has gone down very significantly. While I purchased during the BGI days, BGI never got around to analysing my sample, but fortunately my sample was one of the kits successfully recalled back from China to Dantes own lab, and I received my results about 2 months after Dante Labs opened their own lab.

    Not all people are lucky, and slievenamon appears to be one of the less fortunate customers whose sample wasn't received. I would recommend him contacting DL support, although I wouldn't be surprised if he has done so already.
    YFull: YF72440 (FTDNA - IN41220)

    Ancestral Haplos (Punjabi Jatt):
    * Father: R2-SK2142 > A26339 - M5a1a
    * Maternal Uncle: R1b-Z2109 > Y84821 - U7a3a
    * MGMs F (?): L-M22 > M357 - ?
    * PGMs F (?): Q-F1096 > F4747 - ?
    * MGMs MGF (?): R1a-Z93 > Y7 - ?

    Friends Haplos:
    * North Moroccan Berber: E-M35 > M81 - R0
    * Han Chinese: O-M117 > F1531 - M7e
    * Gujarati Lohana (?): T-Y11151 > Y13290 - R30b1

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  9. #1215
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    I have one test from a few weeks before the Black Friday sale.it's been sitting in reports being produced or whoever the last step is on their timeline for months! Another I returned after Xmas and they received on dec31st and processed within days.

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  11. #1216
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    Two Black Friday tests from the USA were received and processed.
    Not so promptly, but processed.
    The kit from Ireland was sent 12 December 2019. It was received.
    Dante has not processed and is giving the tester the royal runaround.

    He is tenacious and will stay on Dante.
    Dante does not have a proper business model.
    A contractual agreement should not be based on luck.
    The GDPR is located in Dublin...
    390=21
    459a/b=9/9
    YCA II a/b=22/23
    557=15
    572=10
    RA1496 T+, RA1487 T+, DF23-, L1066-, L21+, M153-, M222-, M269+, M37-, M65-, P312+, P66-, SRY2627-, U106-, U152-, Z253-

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  13. #1217
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    Quote Originally Posted by slievenamon View Post
    Two Black Friday tests from the USA were received and processed.
    Not so promptly, but processed.
    The kit from Ireland was sent 12 December 2019. It was received.
    Dante has not processed and is giving the tester the royal runaround.

    He is tenacious and will stay on Dante.
    Dante does not have a proper business model.
    A contractual agreement should not be based on luck.
    The GDPR is located in Dublin...
    D'Oh! It appears I completely misinterpreted your message! For some reason I misread the date you gave as December 2018! I hindsight, I have no idea how I managed this, so apologies for that

    The tests from Black Friday 2019 would've been sold after Dante opened their own labs, so there's no excuses for these results not arriving (although even for older customers, I don't see the issue with sending another kit).

    As you alluded to, one has to be tenacious in order to get Dante to do their job sometimes, so I give your friend credit where it's due. I remember around this time last year that the Dante Labs Facebook page was filled to the brim with angry customer messages, and I would like to think Dante learnt their lesson since then, but now I'm not so sure.
    YFull: YF72440 (FTDNA - IN41220)

    Ancestral Haplos (Punjabi Jatt):
    * Father: R2-SK2142 > A26339 - M5a1a
    * Maternal Uncle: R1b-Z2109 > Y84821 - U7a3a
    * MGMs F (?): L-M22 > M357 - ?
    * PGMs F (?): Q-F1096 > F4747 - ?
    * MGMs MGF (?): R1a-Z93 > Y7 - ?

    Friends Haplos:
    * North Moroccan Berber: E-M35 > M81 - R0
    * Han Chinese: O-M117 > F1531 - M7e
    * Gujarati Lohana (?): T-Y11151 > Y13290 - R30b1

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  15. #1218
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    Thanks to the admins Dante now have their own sub-section. Seems fair enough especially since the building of the new lab in l'Aquila last year.

    https://dantelabs.co.uk/pages/our-labs

    "Unlike other Whole Genome Sequencing companies sending to China, we strictly perform all our activities on EU-US soil"

    OK we'll pretend they never used China themselves and of course YSEQ use a German lab for sequencing (CeGaT). :-)
    YSEQ:#37; YFull: YF01405 (Y Elite 2013)
    WGS (Full Genomes Nov 2015, YSEQ Feb 2019, Dante Mar 2019, FGC-10X Linked Reads Apr 2019, Dante-Nanopore May 2019, Chronomics Jan 2020, Sano Genetics Feb 2020, Nebula Genomics June 2020)
    Ancestry GCs: Scots in central Scotland & Ulster, Ireland; English in Yorkshire & Pennines
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    FBIMatch: A828783 (autosomal DNA) for segment matching DO NOT POST ADMIXTURE REPORTS USING MY KIT

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  17. #1219
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    Quote Originally Posted by MacUalraig View Post
    ....
    Seems fair enough especially since the building of the new lab in l'Aquila last year....)
    Has Covid-19 affected their operation? Italy was hit pretty hard. Is the local university back in session?

  18. #1220
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    I would say Dante has serious issues producing a WGS test in a timely manner.
    I'd venture to say, once they have your money, they really don't give a toss.
    That's my humble opinion.
    Can speak to the local university being back in session. Is that of some import?
    The new digs are working well, it appears. Two out of three tests were completed.
    We will not support Dante again with our custom.
    390=21
    459a/b=9/9
    YCA II a/b=22/23
    557=15
    572=10
    RA1496 T+, RA1487 T+, DF23-, L1066-, L21+, M153-, M222-, M269+, M37-, M65-, P312+, P66-, SRY2627-, U106-, U152-, Z253-

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     aaronbee2010 (06-10-2020)

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