Results 1 to 6 of 6

Thread: What's the Hold Up at FTDNA with processing Big Y results?

  1. #1
    Gold Class Member
    Posts
    2,296
    Sex
    Ethnicity
    Irish
    Nationality
    Australian & Irish
    Y-DNA (P)
    M222 (S588)
    mtDNA (M)
    J1c3f

    Ireland Australia Ireland County Tipperary Ireland Munster Ireland County Roscommon Ireland Connacht

    What's the Hold Up at FTDNA with processing Big Y results?

    My brother is S588 under M222 and I ordered the Big Y back on the 6 August. Just logged in to FTDNA now and they have once again postponed when the results will be done. This time it is 02/19/2018 - 03/05/2018. I'm wondering if I will ever get these results.

    Has anyone else had this happen to them?

  2. The Following 2 Users Say Thank You to Jessie For This Useful Post:

     Robert1 (02-06-2018),  [email protected] (02-06-2018)

  3. #2
    Registered Users
    Posts
    51
    Sex
    Location
    Limburg, Belgium
    Ethnicity
    Flemmish
    Nationality
    Belgian
    Y-DNA (P)
    L2+, DF110+, Y3960+

    Belgium Netherlands Germany
    The same is happening at FGC with their Elite 2.1 test. I wonder if both companies are facing similar (big) problems.

  4. The Following 3 Users Say Thank You to Jean-Pierre For This Useful Post:

     Jessie (02-07-2018),  R.Rocca (02-12-2018),  [email protected] (02-06-2018)

  5. #3
    Gold Class Member
    Posts
    347
    Sex
    Location
    Ohio
    Ethnicity
    German
    Nationality
    Galactic Empire
    Y-DNA (P)
    R-Z324, Z5055, L188+
    mtDNA (M)
    H5

    - Return of the sample in a timely manner establishes which batch it may be assigned to
    - Batches provide approximate due dates
    - An individual's real due date is influenced by
    + whether there is enough remaining stored sample to run the test
    + if not get a new DNA sample (shipment to/from client resets time line)
    + does the prepped sample pass initial quality control?
    + if not reprocess with new aliquot from existing sample or request new sample (reset time line)
    + did the sequencing run provide sufficient results to meet sequencing quality criteria?
    + if not prep/run additional sample or request new sample (reset time line)
    + oh, darn the tester has passed and no more sample can be acquired. Now what???? The data needs to be remapped so will FTDNA just do LIFTOVER of the existing results?
    + oh, darn the tester has NOT kept their contact information up to date and we need a new sample. Now what??? The data needs to be remapped so will FTDNA just do LIFTOVER of the existing results?

    In order for FTDNA to provide the next level of analysis of the test - specifically the additional STR markers - in a consistent and reliable manner the test results will need to be more consistent across all testers. They are now working through the problem samples. That takes additional time....

  6. The Following 4 Users Say Thank You to Cofgene For This Useful Post:

     gotten (02-07-2018),  Litz (02-07-2018),  Robert1 (02-06-2018),  [email protected] (02-06-2018)

  7. #4
    Registered Users
    Posts
    1,044
    Sex
    Location
    South Wales
    Ethnicity
    Mostly Welsh,+ flags
    Nationality
    British
    Y-DNA (P)
    R1a- Z283 - Y128147
    mtDNA (M)
    J2a1a1a

    Wales Scotland Ireland Cornwall United Kingdom
    Quote Originally Posted by Jessie View Post
    My brother is S588 under M222 and I ordered the Big Y back on the 6 August. Just logged in to FTDNA now and they have once again postponed when the results will be done. This time it is 02/19/2018 - 03/05/2018. I'm wondering if I will ever get these results.

    Has anyone else had this happen to them?
    Hi Jessie,

    I ordered mine during the summer sale 2017. mine were delayed about 3 times, I eventually got them just before Christmas 2017. so took some time. I think they have some technical problems at the moment, with conversion to Hg 38. which is adding to that processing and delivery times, also when requesting BAM file, that also is going to take some time (many months).
    Think you going to have to grin and bear it. im afraid/.
    Gedmatch
    Kit Num: M129412, QA3736362
    23andme
    Hidden Content
    LivingDNA
    Hidden Content

  8. The Following 2 Users Say Thank You to [email protected] For This Useful Post:

     Jessie (02-07-2018),  Robert1 (02-06-2018)

  9. #5
    Registered Users
    Posts
    577
    Sex
    Location
    Northwest USA
    Ethnicity
    British & Irish
    Nationality
    USA
    Y-DNA (P)
    R1b>L513>A7> BY11186
    mtDNA (M)
    K1a4a1f
    Y-DNA (M)
    R-M269
    mtDNA (P)
    J2b1

    Scotland Wales Ireland England Germany Netherlands
    Jessie, I'm sorry your brother's results are taking so long and hope that they will finally come in during this new projected period. Before last summer Big Y results came quickly, I already had a sample in storage and got my results within 30 days during last years DNA Day sale. Since then there've been many problems with the with conversion to Hg 38, etc. It seems FTDNA have pushed out the results they can and now are working on the samples that have problems as Cofgene and SGDavies said. If a new sample is required, you'd hope they would have already asked for it so let's hope that's not an issue.

    Good luck!
     
    Estimated ancestry after reviewing Ancestry.com, 23&Me, FTDNA My Origins, Living DNA and known family history:
    33% English, 27% Scottish, 18% Welsh, 18% Irish, 4% German/Netherlands

    Y-DNA leads to Isle of Skye, Scottish Highlands: R1b>M343>L278>L754>L389>P297>M269>L23>L51>L151/L11>P312>Z290>L21/M529>DF13>L513/DF1>S5668>A7>Z21253> S7834 > S7828 > BY11203 > BY11186 (about 320-550 years old)

    MTDNA leads to Glamorgan, South Wales: K1a4a1f

  10. The Following User Says Thank You to Robert1 For This Useful Post:

     [email protected] (02-06-2018)

  11. #6
    Registered Users
    Posts
    712
    Sex
    Location
    Texas
    Ethnicity
    English, Irish, German
    Nationality
    US
    Y-DNA (P)
    L21>L226>FGC5639

    England Germany Netherlands France Ireland Switzerland
    We had around 20 Big Y orders during the August sale and another ten during the Christmas sale under R-L226. We still have two late August testers who have not been processed to date and just received two more results for December sales. So, it appears that around five or ten percent of the new orders from August are still not completed.

    We have to remember that the conversion to hg38 was a major issue that all vendors are struggling with (Full Genomes, YSEQ, YFULL and FTDNA). However, hg38 is calling a lot of singleton calls (where only one or two people from 100 Big Y testers are getting calls. For L226, we now have over 100 of these new private YSNPs to potentially investigate.

    Another issue - late August was Hurricane Harvey in full fury. This hurricane dumped more rain in one week than has ever been recorded in the US (50 to 60 inches into a very flat area). It also now has become the largest amount damage for any hurricane in the US - surpassing hurricane Katrina. The FTDNA lab is high up in a commercial building but the bottom floor was flooded. The US Post Office made no deliveries for around one week as no mail could get into most of Houston. All the Interstate highways close to downtown are used for flood control and were under ten to forty feet of water for around one week. FTDNA is a small company with only one lab -they are not like other larger companies that have multiple lab facilities for backup purposes. They did have a dedicated backup generator that preserved the DNA samples.

  12. The Following 7 Users Say Thank You to RobertCasey For This Useful Post:

     gotten (02-07-2018),  Jessie (02-07-2018),  Litz (02-07-2018),  R.Rocca (02-12-2018),  razyn (02-06-2018),  Robert1 (02-06-2018),  [email protected] (02-07-2018)

Similar Threads

  1. Yfull and processing Big Y 700
    By firemonkey in forum Other
    Replies: 10
    Last Post: 09-29-2019, 06:49 AM
  2. Replies: 39
    Last Post: 02-19-2019, 09:59 AM
  3. Why grandmothers may hold the key to human evolution
    By History-of-Things in forum General Sociology/Ethnology
    Replies: 0
    Last Post: 06-08-2018, 03:44 AM
  4. Replies: 47
    Last Post: 03-29-2018, 08:04 AM
  5. Processing Time
    By Smac61 in forum AncestryDNA
    Replies: 3
    Last Post: 03-27-2018, 08:24 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •