Results 1 to 5 of 5

Thread: Ancestry's DNA link not working.

  1. #1
    Registered Users
    Posts
    33
    Sex
    Location
    U.S.
    Y-DNA
    R-A6925
    mtDNA
    H3a1

    United States of America

    Ancestry's DNA link not working.

    I have had problems accessing the DNA link at Ancestry for about a week. I can navigate the other links but have problems accessing my DNA information. Especially my DNA matches. Is Ancestry having technical problems with their website?

  2. #2
    Junior Member
    Posts
    5
    Sex

    Have you tried using a different browser?

  3. #3
    Registered Users
    Posts
    33
    Sex
    Location
    U.S.
    Y-DNA
    R-A6925
    mtDNA
    H3a1

    United States of America
    No, I've always used Widows 10's Microsoft Edge browser without a problem. But I'll try Chrome and see what happens. Thanks.

  4. #4
    Registered Users
    Posts
    33
    Sex
    Location
    U.S.
    Y-DNA
    R-A6925
    mtDNA
    H3a1

    United States of America
    I used Chrome and I was able to navigate the DNA link without any problems.

  5. #5
    Registered Users
    Posts
    322
    Sex
    Location
    Colorado, USA
    Ethnicity
    White European
    Nationality
    USA
    Y-DNA
    I-M223
    mtDNA
    T2b

    England Scotland Germany Switzerland Italy Norway
    Quote Originally Posted by rdegnen View Post
    I used Chrome and I was able to navigate the DNA link without any problems.
    Then try clearing your cache and cookies on Edge, that should help.

Similar Threads

  1. What Surnames Are You Working On?
    By msmarjoribanks in forum Genealogy
    Replies: 40
    Last Post: 03-16-2019, 10:29 PM
  2. Update: Big Y2/Hg38 initiative is working!
    By Mikewww in forum FTDNA
    Replies: 33
    Last Post: 04-24-2018, 12:54 PM
  3. Is AncestryDNA's e-mail system working?
    By J1 DYS388=13 in forum AncestryDNA
    Replies: 2
    Last Post: 07-05-2017, 02:19 PM
  4. Replies: 7
    Last Post: 11-03-2016, 10:32 AM
  5. Geno 2.0 NG transfers working
    By wombatofthenorth in forum Geno 2.0
    Replies: 0
    Last Post: 07-19-2016, 12:06 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •