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Thread: V3 customers and the transition to the new site

  1. #1
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    V3 customers and the transition to the new site

    Has any V3 customer had their results updated yet?

    Did the people at 23andme mention anything as to when everyone's transition is supposed to be complete?

    I have asked their customer service similar questions about a month ago, only to be ignored so far. To be honest, I don't even expect them to answer anymore.

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     paulgill (01-07-2016)

  3. #2
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    Mine hasn't been updated yet.

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     MatAust21 (01-06-2016),  paulgill (01-07-2016)

  5. #3
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    I see $199 on their site now. For what? Same old Y-DNA, mtDNA and an ever shrinking amount of autosomal tools that haven't been updated in years.

    The new Nat Geo has more autosomal markers and a better YDNA/mtDNA tree for $149.99 now.
    Paternal - Y-DNA: J2b2* (J-M241) Z2432+ Z2433+ Y978+ (J-Y978*) (YFull: YF02959) (FTDNA Kit B6225), mtDNA: M18a (FTDNA Kit 329180)
    Maternal- Y-DNA: R1a1a1b2a1a* L657+ Y7+ (R-Y16494) (FTDNA Kit 311047), mtDNA: M30b (FTDNA Kit B6225) (Mother's Mother's Father: R1a1a1b2a1a* Y7+ (FTDNA Kit 329181))

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     Lenny Nero (01-06-2016),  MatAust21 (01-07-2016),  parasar (01-07-2016),  paulgill (01-07-2016),  Scarlet Ibis (01-07-2016),  Tolan (01-07-2016)

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    I was just told that it was being worked on, but with no indication of when or even an estimate. Maybe there is a problem they won't admit and we have been lost.

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     MatAust21 (01-07-2016)

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    Quote Originally Posted by Jutlander View Post
    I was just told that it was being worked on, but with no indication of when or even an estimate. Maybe there is a problem they won't admit and we have been lost.
    I have actually considered that too. The way they are not updating us on what is going on is a bit suspecious. Perhaps only recently they realized that old customer's data is not compatible with the new site, and don't know yet how to tell us. Let's hope that is not the case.

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    I checked it out through a friend's account. It's actually inferior to the current UI at 23andMe. Even fewer tools and a confusing layout.
    Paternal - Y-DNA: J2b2* (J-M241) Z2432+ Z2433+ Y978+ (J-Y978*) (YFull: YF02959) (FTDNA Kit B6225), mtDNA: M18a (FTDNA Kit 329180)
    Maternal- Y-DNA: R1a1a1b2a1a* L657+ Y7+ (R-Y16494) (FTDNA Kit 311047), mtDNA: M30b (FTDNA Kit B6225) (Mother's Mother's Father: R1a1a1b2a1a* Y7+ (FTDNA Kit 329181))

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     MfA (01-07-2016),  paulgill (01-30-2016)

  12. #7
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    Just received this from 23andme:

    Your special offer ends Friday

    For our customers, we have been offering
    a special price of $149 - a savings of $50. The offer ends this Friday, January 8th.

    dp :-)
    Grace and good eure and long prosperitee. [Lydg. Mum. Goldsmiths]

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     paulgill (01-30-2016)

  14. #8
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    Think I am being moved to the new site in the next few days as things have started to change and I no longer see certain aspects of the old site..

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     paulgill (01-30-2016)

  16. #9
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    Well they are doing something. The only matches my kits have are to each other. We are all on v4, except my mother she is v3. Not looking forward to the new site. If this is what they want to do they need to get everyone on it already.

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     paulgill (01-30-2016)

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    Quote Originally Posted by Táltos View Post
    Well they are doing something. The only matches my kits have are to each other. We are all on v4, except my mother she is v3. Not looking forward to the new site. If this is what they want to do they need to get everyone on it already.
    I noticed such Relative finder glitches allot in the past, but this time they removed CoA from the "Ancestry overview" page, which is new..

  19. The Following User Says Thank You to evon For This Useful Post:

     paulgill (01-30-2016)

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